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NO! It's a pay monthly subscription so you can cancel easily at any time either through your account or by dropping us an email
We are right by your side getting everything set up and ready for your business. When you sign up you'll have the option to book an onboarding call, this is a 60 - 90 minute call where we take you through step by step getting started and set up and how everything works. We can then go away and work on personalising everything to your business so that you're ready to go.
You also have unlimited support so if you're stuck on anything we can jump on a call together and show you how it works
NO! This is where Trade Torch Media's Trade Torch Digital platform comes into it's own and is different from other platforms available, where you're charged per customer or per user.
With Trade Torch Digital you have unlimited customers, unlimited users, unlimited storage - All included in the monthly subscription
Yes and it's so easy to do!
You can schedule all of your jobs yourself or have some customers booking online and some you do manually.The calendars are easy to use and they integrate with Google calendars so they're easy to see and manage online or from the app.
You can also set the customer reminders to go when you're scheduling the jobs and we will set that up for you and show you how to add it (it's literally a press of a button)
You receive a monthly credit of $10 towards your calls, email, text and AI costs included in your monthly subscription with the AI Personal Assistant and a $30 credit a month with the AI Full Employee.
The breakdown is:
Emails - $0.001012 per email $10 will give you about 9881 emails
Receiving calls - $0.021 per call $10 will give you about 476 calls
Making calls - $0.01275 per call $10 will give you about 784 calls
Text Messages - $0.01185 per text segment received $10 will give you about 844 text segments
Text Messages - $0.0504 per text segment sent $10 will give you about 198 text segments
AI - With the Full AI Employee you have UNLIMITED AI usage included in your subscription
Voice AI - $0.13/min
Conversation AI - $0.03 per message $10 will give you about 333 messages
Reviews AI - $0.10 per review $10 will give you about 100 reviews
Content AI - $0.09/1000 Words & $0.06/ Image
Workflow AI Assistant - $0.02/request
Yes, we provide phone and video call support Monday to Saturday 10am - 7pm (UK time) or outside of those hours you can WhatsApp us and we will get back to you as soon as we see it.
The support is included in your monthly fee